With the New Giving Portal, you now have the flexibility to control which method of payment you wish to accept – Credit/Debit cards and ACH/eCheck, Credit/Debit cards only, ACH/eChecks only, etc. You can do this on the Giving Portal itself and on any event forms you create. To change the Payment Type, log in to your admin portal and click on the “Forms” icon.
From there, select the form you wish to edit. In this case, we will choose the Give Now form, which is the new giving portal. Click on the name of the form and then click on “Form Properties”.
A box will appear – choose “Payment” from the top menu. Click the drop-down menu under “Accepted Payment Types” – you can now choose both cards and ACH, or only cards or ACH.
If you choose to have both cards and ACH – the payment section of your form that is donor-facing will appear like this. The Credit Card option (which is also for Debit cards) will be the default.
If you have questions regarding Payment Types or need assistance with setting up your FORMS, please contact our Ministry Success team by emailing your request for a training session at firstname.lastname@example.org.
Note: We cannot accept currency from entities other than U. S. based banks and accounts. International donations must originate from banks based in the United States.